Shipping policy
Order Processing
All products are made to order. Orders are typically processed within 2–5 business days before shipping.
Shipping Times
Estimated delivery times vary depending on the destination and shipping method selected at checkout.
Please note that delivery times are estimates and may be affected by customs processing, carrier delays, holidays, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.
Incorrect Shipping Address
Customers are responsible for providing a correct shipping address. If an incorrect address is provided and the order has already entered production or has been shipped, we may not be able to make changes.
Lost or Delayed Shipments
If your order appears to be lost or significantly delayed, please contact us. We will work with our fulfillment partner and the shipping carrier to investigate the issue.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.